We have a dedicated customer support team ready to assist you with any queries or problems. We're happy to help with any issues you're facing, including troubleshooting, account questions, or anything else you need guidance on.
Questions? Let’s chat!
support(at)endlessevent.com
Visit our office HQ.
4th Floor, Pramukh Mastana Complex, Kudasan, Gandhinagar- 382421, Gujarat, India
Here you’ll find answers to the most common questions about our products and services. If you don’t find a suitable answer to your question, feel free to reach out to our support team!
We take the security and privacy of your personal information seriously. Our platform uses industry-standard security measures to protect your data.
We prioritize the security of your payment information. All transactions on our platform are processed through a secure third-party payment gateway to ensure your financial data is protected.
Buying tickets on Endless Event is easy! First, browse the list of available events and select the one you're interested in. Click on the event to view its details, choose your ticket type and number of attendees, then proceed to checkout. Enter your payment information and confirm your purchase. You’ll receive a confirmation email with your e-ticket, which you can print or show on your mobile device at the event.
If you experience any issues with an event organizer, please contact us as soon as possible. We take feedback seriously and will work with you and the organizer to resolve the issue promptly.
We take great care in vetting and curating our list of event organizers. However, we also recommend conducting your own research before making a decision. We encourage you to communicate directly with organizers, ask for references, and verify credentials to ensure a smooth experience.
Yes, we have a verification process in place to maintain the quality of organizers on our platform. We conduct background checks, review portfolios, and collect feedback from past clients. However, we still recommend doing your own due diligence to ensure the provider meets your specific needs.
To become a verified user, you’ll need to complete the account verification process, which may include submitting identification documents and other relevant information.
At Endless Event, ticket purchases are generally non-refundable. We only issue refunds in exceptional cases as outlined in our Terms of Service. Please review the specific refund policy for each event before completing your booking.
You’ll receive important updates and notifications via email, including event reminders, changes to event details, or cancellation notices. Make sure your contact information is up to date in your Endless Event account to avoid missing any important messages.
If you haven’t received your e-ticket within a few minutes of completing your purchase, please check your spam or junk folder. If it’s still missing, log in to your Endless Event account to view your ticket under your bookings, or contact our support team for assistance.
To provide you with the best support experience, please log in to access the help form.